All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web Application ? Operational
90 days ago
99.99 % uptime
Today
Flow Service ? Operational
90 days ago
100.0 % uptime
Today
Document Processing ? Operational
90 days ago
99.84 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 17, 2025

No incidents reported today.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025
Azure Front Door Outage Impacting Platform Availability
Resolved - This incident has been resolved.
Oct 9, 19:20 BST
Update - Summary

We are continuing to experience a service disruption caused by an ongoing issue with Microsoft Azure Front Door, the external service that routes user traffic to our platform.

This remains a Microsoft-side issue, and their engineering team is still investigating. Current evidence suggests the impact is mainly affecting users in Europe and the UK.

Impact
- Some users in Europe and the UK are unable to access the platform
- Users outside these regions appear largely unaffected

The root cause remains with Microsoft Azure’s Front Door infrastructure.
Oct 9, 17:09 BST
Investigating - Summary

We are currently experiencing a service disruption due to an ongoing issue with Microsoft Azure Front Door, the external service that manages how user traffic is routed to our platform. This is a Microsoft-side incident, and we are waiting for their engineering team to implement a fix.

Impact

- Some users are unable to access the platform
- Some users are experiencing slow loading or timeout errors

Next Update

We will provide the next update in a couple of hours, or sooner if Microsoft reports significant progress or resolution.
Oct 9, 12:24 BST
Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

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