All Systems Operational
Uptime over the past 90 days. View historical uptime.
Web Application ? Operational
90 days ago
99.96 % uptime
Today
Review Service ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024
Document Viewer Issues
Resolved - The incident has been resolved and the Microsoft Azure patch applied. Root Cause Analysis will follow within the next 24 hours.
Nov 20, 15:44 GMT
Identified - We have identified the issue which relates to memory usage in Azure Storage. Microsoft have provided a patch which is currently being deployed. Further updates will be provided as they become available.
Nov 20, 14:35 GMT
Investigating - We are currently investigating reports of delays or timeouts related to our Document Viewing Service. More details to follow.
Nov 20, 14:32 GMT
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024
Document Viewer Timeouts
Resolved - The timeout issues affecting the Jylo document viewer have been resolved. Users should no longer experience delays when accessing components that provide document viewing services.
Nov 17, 19:30 GMT
Investigating - We are currently investigating timeouts affecting the Jylo document viewer. Users may experience delays when accessing components that provide document viewing services. Our team is working to identify and resolve the issue as quickly as possible. We apologise for any inconvenience and appreciate your patience.

We will provide updates as more information becomes available.
Nov 17, 18:04 GMT
Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage